WHAT IS A PDF PATTERN

PDF means Portable digital format. It is is an embroidery pattern which you buy online and is instantly sent to you by email where you can open it on your PC/tablet. It is not shipped. Don't worry it is not complicated and you do not require any computer skills to do this!

HOW TO DOWNLOAD A PATTERN

When the checkout and payment process is complete you will receive an email with a DOWNLOAD LINK. Click on this link and it will take you to the download page. From here you can open it, save it to your computer or save it to IBooks or Adobe Reader and view it on your tablet/phone. You will need Adobe Acrobat Reader - you can download it for free online.

HOW TO VIEW A PDF PATTERN

PDF Reader You will require a PDF reader like Adobe or Ibooks to view your PDF pattern. You can download ADOBE READER for free here. View On Tablet/Computer You do not need to print out your pattern you can view it on your computer/ipad/tablet by downloading it to a PDF reader like Adobe. This will be much easier to view and there is the added advantage of being able to zoom in on the details!

HOW TO PRINT A PDF PATTERN

You can save the PDF file to your PC/Tablet and print it out. Send To Print Shop If you do not have a printer, or the print colours do not look the same as the online pattern, you can send the PDF file to your local print shop by email, and they will print out a high res copy for you with accurate colour reproduction.

DOWNLOAD RESTRICTIONS

You can download your pattern 10 times in a period of 60 days, thereafter it will expire and you will no longer be able to access it. When you receive your order confirmation it is recommended that you download the PDF and save it to a location on your computer for future use. If there are extenuating circumstances that are out of your control like a fire or your computer crashes or you are having trouble with the download please email us and we will re-send the link.

WHAT IF I LOSE MY DOWNLOAD

You can access your file at any time by logging in to your customer account within 30 days of your purchase. If you lose your file or there are extenuating circumstances we will re-send the link, please email us using the contact form on this site.

WHERE CAN I GET THE MATERIALS FOR MY PATTERN

You can buy the fabric and iron on transfers in this shop. You can purchase threads, needles and hoops from any online/high street needlework store in your country. You can find a list of recommended  worldwide STOCKISTS here.