HELP WITH DOWNLOADS
WHAT IS A PDF PATTERN
PDF means Portable digital format. It is is an embroidery pattern which you buy online and is instantly sent to you by email where you can open it on your PC/tablet. It is not shipped. Don't worry it is not complicated and you do not require any computer skills to do this!
HOW TO DOWNLOAD A PATTERN
When the checkout and payment process is complete you will receive an email with a DOWNLOAD LINK. Click on this link and it will take you to the download page. From here you can open it, save it to your computer or save it to IBooks or Adobe Reader and view it on your tablet/phone. You will need Adobe Acrobat Reader - you can download it for free online.
HOW TO VIEW A PDF PATTERN
PDF Reader You will require a PDF reader like Adobe or Ibooks to view your PDF pattern. You can download Adobe Reader for free here. View On Tablet/Computer You do not need to print out your pattern you can view it on your computer/ipad/tablet by downloading it to a PDF reader like Adobe. This will be much easier to view and there is the added advantage of being able to zoom in on the details!
HOW TO PRINT A PDF PATTERN
You can save the PDF file to your PC/Tablet and print it out. Send To Print Shop If you do not have a printer, or the print colours do not look the same as the online pattern, you can send the PDF file to your local print shop by email, and they will print out a high res copy for you with accurate colour reproduction.
WHAT IF I LOSE MY DOWNLOAD
You can access your file at any time by logging in to your customer account within 30 days of your purchase. If you lose your file or there are extenuating circumstances we will re-send the link, please email us using the contact form on this site.
You can download your pattern 10 times in a period of 60 days, thereafter it will expire and you will no longer be able to access it. When you receive your order confirmation it is recommended that you download the PDF and save it to a location on your computer for future use. If there are extenuating circumstances that are out of your control like a fire or your computer crashes or you are having trouble with the download please email us and we will re-send the link.
WHERE CAN I GET THE MATERIALS FOR MY PATTERN
You can buy the fabric and iron on transfers in this shop. You can purchase threads, needles and hoops from any online/high street needlework store in your country. You can find a list of recommended stockists in RESOURCES.
WHAT CAN I USE MY PATTERN FOR
You may print out as many copies as you wish for your own personal use. The pattern/book may be given as a gift to another as long as you do not keep a copy for yourself. You may share a picture of the pattern and link to the original in the shop, on a Blog, Newsletter or social media for the purpose of promoting the pattern on behalf of the designer. You may use the pattern for a workshop, class or stitch along with the prior consent of the author. You may use the free patterns on this site to make items for sale or share with others.
WHAT YOU CANNOT USE YOUR PATTERN FOR
You may not photocopy the PDF pattern, give it to another and keep a copy for yourself. It is illegal to photocopy projects from a book and share with another. Each person is required to purchase their own copy of the book. You may not forward the PDF pattern by email or any electronic method to another. You may not share a link to the pattern on a Blog, Newsletter or social media. You may not use the pattern to make items for sale, or convert to machine embroidery patterns for sale. You may not use the images to sell as stock photo/image licensing sites.
Copyright Infringement & Counterfeits Trish Burr Embroidery is the only authorized seller of patterns and materials. We do not supply other distributors so if you come across our products listed on another site it is likely to be counterfeit. Under international copyright law we can take legal action no matter where you are in the world. No responsibility can be accepted for kits, patterns or materials purchased from another site, market or shop that are inferior replicas or sub standard quality. The exceptions are: Inspirations Magazine - sell their own kits from magazine projects stitched by Trish Burr. These are agreed upon and exclusive to the magazine. Workshop kits - Kits provided for workshops that are taught on behalf of Trish Burr. An agreement is made with the teacher for the sale of these kits for the duration of the workshop.