November 05, 2018
Thank you all for your words of support. The offender has been contacted and asked to remove all content from their site and hopefully this will be resolved. This is not the first time this has happened and probably not the last but I felt it was important to inform you so that you know where your purchases are coming from. Please be assured that it will in no way prevent future creations or sales of patterns online, these will continue to be available in the future.
There are a few points I need to clarify for your peace of mind:
Sendowl – this is the company I use to deliver your PDF files. They are linked to my online shop and so you may receive two order confirmations from both Sendowl and Trish Burr Embroidery. Please don’t worry if you receive an email confirmation from SENDOWL with the link to download – this is perfectly ok.
PDF Patterns – if you have purchased a PDF pattern from Trish Burr Embroidery and receive an email confirmation from us you are 100% safe and receiving the correct (original) pattern.
Order #1375837287 on 31 Oct, 2018
Illegal purchases – If you purchase a PDF pattern and make a second copy to give to a friend it is illegal, you have robbed the shop of a sale. If you purchase a book and make copies of a project to give to a friend it is illegal, you have robbed the author of a book sale. If you purchase a PDF pattern/book and give that copy to a friend that is ok because there is only one copy in circulation.
Kits, patterns & Materials – if you have purchased any of these from Trish Burr Embroidery and it is shipped to you by courier, you are 100% safe and are receiving the originals. The offensive party will quite often make a photocopy of one of my PDF patterns and it may have DIGITAL at the top of the pattern which should alert you that it is a copy. My printed booklets are done commercially and made into a booklet, not printed on loose pages. Other things to look out for are inferior quality fabric with a hand drawn outline – all my outlines are screen printed and permanent, and needles are individually wrapped not loose. This is what you can expect in one of my kits:
This is just a little dip in the road and will soon be smoothed out, so lets put this behind us and move on with our stitching! Have a lovely day
November 13, 2018
November 08, 2018
November 07, 2018